At Springer’s Jewelers, we are committed to ensuring your complete satisfaction with your purchase. If, for any reason, you are not entirely happy, our return policy is designed to offer flexibility while maintaining the quality and authenticity of our products. Please review the details below:

30-Day Full Refund Policy

• We offer a full refund for any unworn and unmodified jewelry items returned within 30 days of purchase.
• Items must be in their original condition, accompanied by the original packaging and proof of purchase.
• Refunds will be issued in the same form as the original payment method.

60-Day Store Exchange Policy

• We accept returns for a store credit or exchange for any unworn and unmodified jewelry items within 60 days of purchase.
• Items must be in their original condition and accompanied by the original packaging and proof of purchase.

Final Sale on Rolex and Certified Pre-Owned Rolex Watches

• All Rolex and Certified Pre-Owned Rolex watches are final sale and not eligible for return, refund, or exchange.

Please note that special orders, custom or engraved items, as well as any items that show signs of wear or alteration, are not eligible for return.

If you have any questions or need further assistance, our team is here to help! Please contact us or visit one of our store locations.